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Customer, Staff, Supplier Complaints
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"Honesty is the best policy" -- Benjamin Franklin
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 National Australia Bank's (NAB) Duplicity and Deceit Exposed
gayle via mod, Friday, Aug 10 2018, 12:56am
Our sister sites have dealt in detail with NAB's alleged dishonesty and appalling delaying tactics regarding their provable systemic failures and the bank's inability to satisfy citizen complainants, who deserve much better. However, the Royal Commission into the Banks has uncovered a far worse culture that should see the bank nationalised or at the very least gutted of its present senior employees and perhaps closed down. It has been revealed that the bank's sordid actions and borderline criminal internal policies are intentional and characteristic of the bank from the BOARD down to executive levels. (story and 2 images)
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Nationwide Outage: National Australia Bank's Inadequate IT Infrastructure Fails
Luke Cooper via mod, Friday, May 25 2018, 10:34pm
A NAB representative has issued a 'casual' apology to a national outage of its banking systems that left customers across Australia stranded today. The banks' customers nationwide were without access to their accounts, ATM or EFTPOS services due to a national outage this morning. (story and 1 image)
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NAB Australia’s Leading Dysfunctional Bank Does it AGAIN
Ed. via mod, Friday, Oct 27 2017, 1:12am
It’s time to worry all NAB clients, as this very large screw-up made the mass media, however, we have published here another IT and staff procedural protocol systemic screw-up which caused a client major grief and has not yet been resolved, only the usual ‘stall letters’ have been issued from dysfunctional, less than competent (PROVEN) NAB. What day is it Mr Ken Henry, NAB Chairman? (story and 2 images)
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 NAB, the Dysfunctional and Consequently Unsafe Australian Bank
staff report via mod, Wednesday, Jul 26 2017, 12:25am
We have recently been informed by a NAB client of an extremely alarming sequence of events involving the National Australia Bank (NAB). (story and 2 images and 1 attached file)
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Coles admits ripping off much of its workforce after cozy SDA 'deals'
Ben Schneiders, Royce Millar & Nick Toscano via mod, Friday, Jun 9 2017, 5:27am
Supermarket giant Coles has admitted underpaying much of its workforce in cosy deals it struck with the conservative shop assistants union. (story and 1 image)
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  Australian Corporations Overrun by Foreign Executives and Their Toxic FOREIGN Policies
employee via mod, Thursday, Aug 18 2016, 12:31am
Indeed, any Australian citizen that has had occasion to legitimately complain against any local corporation is aware of a new un-Australian culture of denial, stalling, blaming the victim and consciously making every effort to avoid responsibility for policy failures and other offences against consumers, employees and the public. And so it is with major supermarket COLES -- a Wesfarmers enterprise -- which company has been and continues to be under the executive management of Brits and other foreigners for decades. Now please note, the emphasis on “foreign/er” is only to highlight the lack of knowledge and familiarity with TRADITIONAL AUSTRALIAN CULTURAL VALUES, most notably, the FAIR GO! (story and 2 images and 1 audio file and 2 attached files)
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McDonalds, Coles, Woolworths workers lose in union pay deals
Ben Schneiders, Nick Toscano, Royce Millar via mod, Friday, May 20 2016, 8:48am
Hundreds of thousands of Australian workers ripped off by SDA union's cozy deal with multinationals. This is clearly Shorten's province and unfortunately Shorten has a track record of selling out workers. SUPPORT your traditional support base Bill, or be confirmed as just another puppet of the corporations. The following story reveals much, especially the dirty trick the SDA pulled on its members. The union is incredibly supporting Coles, not workers, in its case against an employee taking action against Coles for decreased overall wages -- which, according to industrial law is illegal as no EBA should leave workers worse off than legally set award rates. (story and 1 image)
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Coles MD/CEO John Durkan Loses Plot on Retailing in Oz
shopper via mod, Wednesday, Mar 30 2016, 7:13pm
In a recent interview conducted by ABC business journalist, Ticky Fullerton, Coles MD John Durkan, threatened to increase the price of products in regional areas based on the excuse that the regulator’s (ACCC) advice to government that it apply certain tests regarding non-competitive practices, for which major offender, Coles, under previous MD, Ian McLeod, has been hauled before the courts and fined heavily. (story and 1 image)
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Woolworths [and Coles] under fire from suppliers as ACCC court action proceeds
Andrew Robertson via mod, Thursday, Feb 11 2016, 11:56pm
When you think of the phrase "Mind the Gap" it's usually a warning for danger around trains. At Woolworths it was the name of a program to extract money from suppliers. (story and 1 image)
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Woolies fined $3 million for selling unsafe products
Esther Han via mod, Friday, Feb 5 2016, 5:23am
Woolworths has been hit with a $3 million penalty for selling faulty home-brand goods that injured consumers and for failing to promptly alert authorities and issue recalls as required by law. (story and 1 image)
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Salmonella outbreak linked to Coles and Woolworths lettuce
Julia Medew via mod, Wednesday, Feb 3 2016, 10:53pm
An urgent national recall has been issued for pre-packaged lettuce and salad linked to a salmonella outbreak that has hospitalised two people. (story and 1 image)
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Long Struggle Ahead for Woolworths Due to Managerial Incompetence
Catie Low via mod, Friday, Jan 22 2016, 8:37pm
The workers out at Woolworths sprawling headquarters in Bella Vista feel like they don't see a lot of chief executive Grant O'Brien these days. Woolies' second profit downgrade in as many months saw O'Brien 'resign' from the top job back in June, just weeks after he spruiked a major turnaround strategy for the troubled retailer. (story and 1 image)
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ACCC accuses Woolworths of unconscionable conduct
Sarah Danckert, Sue Mitchell and Catie Low via mod, Wednesday, Dec 9 2015, 10:04pm
The competition watchdog has launched legal action against supermarket giant Woolworths for unconscionable conduct over is dealings with suppliers to urgently reduce its half year profit shortfall by $18.1 million. (story and 1 image)
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Coles to face legal action over unfair pay deal
Dan Oakes and Sam Clark via Ed., Wednesday, Oct 28 2015, 10:33am
A Coles supermarket worker has taken legal action to stop an employment agreement between the supermarket giant and the union representing retail workers, claiming it would leave tens of thousands of supermarket employees out of pocket. (story and 1 image)
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Coles Forced to refund $12m to suppliers
staff report via mod, Tuesday, Jun 30 2015, 1:49am
Supermarket giant Coles will have to refund more than $12 million to its suppliers for illegally squeezing them for funds, on top of $10 million in court penalties. (story and 2 images)
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 Woolies Self-service Double Charging NO Receipt Ripoff
shopper, Saturday, Jun 20 2015, 11:53pm
One wonders about integrity, real intentions and sordid methods of profit gain.
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Woolies' Incompetent CEO Grant O'Brien Dumped
Jane Harper via mod, Saturday, Jun 20 2015, 12:05am
There is no mystery surrounding Grant O'Brien's fate, he simply failed to manage adequately and allowed the rot to set in, which was evident right down the chain of command to local store managers. A disgraceful effort in customer and staff relations. (story and 1 image)
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Woolworths recalls pies that may contain glass
staff report via mod, Saturday, Jun 6 2015, 1:49am
Yet another example Woolworths' inept upper management, the company has failed to focus on a critcal issue, QUALITY CONTROL. Let's hope they learn before they kill someone. The responsibilty falls on the shoulders of CEO, Grant O'Brien, who clearly shouldn't be working in a tuckshop, let alone for a large food retailer. (story and 1 image)
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Woolworths leaks personal data and $1 million in gift cards
Lisa Visentin via mod, Sunday, May 31 2015, 1:05am
Grocery giant Woolworths has scrambled to cancel over $1 million worth of shopping vouchers after a massive leak of customer data, in which it mistakenly emailed the redeemable codes of 8000 gift cards containing the customers' names and email addresses.
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Mass Migration of Woolies Executives Indicative of Incompetent CEO
Sue Mitchell via mod, Tuesday, May 26 2015, 12:52pm
Some were obviously pushed others resigned but the entire fiasco must be seen as a captain losing control of his ship. It is little wonder considering the appalling behaviour and incompetence of upper management in general that allowed former duopolist partner, Coles, to rise at lightning speed, notwithstanding challenges from Aldi and other major players in food retailing. To hold the lead and then gift it to the competition is a corporation’s unforgivable folly, Mr CEO, Grant O’Brien.
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